We at Curehub believe customer delight at every stage of shopping is of at most importance and hence employ liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
- There is no cancellation of orders placed under the Same Day Delivery category.
- If order is placed during the offer period and if for any reason if order is cancelled and an re-order or exchange request is placed outside of the offer period, then offer will not be applicable to new order
- In case of receipt of damaged or defective consumer durable items and non durable, please report the same to our Customer Service team(firstname.lastname@example.org). The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 24 hours of receipt of the products or services.
- Regarding cancelled orders refund will be made within 7-10 working days.